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Sears Customer Satisfaction Survey

About Sears

Sears is one of the United States’ oldest department store chains, with well over a century of experience in the field. Today, they operate over 2,200 locations across America and Canada. They are particularly famous for their catalog and online sales businesses.

About the Sears Customer Satisfaction Survey

The Sears Customer Satisfaction Survey is a consumer feedback questionnaire created to assess how you feel about the quality of the products and customer service that you have received when you shop at Sears. The survey only takes a few minutes to complete and can be taken entirely online.

By participating in the Sears Customer Satisfaction Survey you will be helping Sears figure out how to improve their products, product range and customer service so that your next Sears shopping experience is a better one. Even better, by taking the survey, you can also enter the survey sweepstakes for a chance to win a $4,000 Sears Gift Card grand prize.

How can you take part in the Sears Customer Satisfaction Survey?

Before you begin, you will need to prepare the following:

  1. A computer with internet access
  2. A sales receipt from the last time that you shopped at Sears.
  3. To enter the survey sweepstakes, you must be an adult legal resident of one of the United States, the District of Columbia, Puerto Rico, Guam or the US Virgin Islands.
Detailed instructions:
  1. Go to the Sears Customer Satisfaction Survey website at: www.searsfeedback.com
  2. Select the language in which you would like to take the survey, English or Spanish.
  3. Enter the 12 digit SALESCHECK number printed on your sales receipt into the required field and then click on the button marked, "Next."
  4. Answer the survey questions as directed.
  5. After completing the survey, enter your personal information to take part in the survey sweepstakes.
  6. For further information about the Sears Customer Satisfaction Survey sweepstakes, please refer to the survey sweepstakes official rules at: vcsrs.synovate.com/87K9Sears/Sears_Official_Rules.htm.


If you enjoy shopping at Sears then you really ought to take the Sears Customer Satisfaction Survey and let them know how they can better serve you. They want to know your opinion! What’s more, by taking the survey, you get a shot at winning a $4,000 Sears Gift Card in their survey sweepstakes!

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